Reservation Cancellation Policy
✅ In case of cancellation by the tenant:
Cancellation of a reservation must be notified in writing (email or registered mail). In accordance with the law (Article 1590 of the Civil Code):
- If the tenant cancels, the deposit paid remains with the owner.
- However, in the event of re-letting the accommodation for the same period, part of the deposit may be refunded, at the discretion of the owner, less management fees.
✅ In case of cancellation by the owner:
- If the cancellation comes from the owner, double the amount of the deposit will be refunded to the tenant, in accordance with legal provisions.
We recommend that you take out travel cancellation insurance to cover any unforeseen circumstances.